Service

Since the beginning of the 20th century, the name of Watkins and Watson has been associated with Organ Blowers and Humidification equipment. As one of the Pioneers of air movement equipment for pipe organs we have had the privilege of supplying machines to many prestigious locations, which includes the like of The Royal Albert Hall, Windsor Castle, Queen’s Chapel and St Paul’s Cathedral, to mention but a few. Furthermore, we at Watkins and Watson Ltd are proud of our continued dedication to the production of equipment specifically to serve the needs of today’s pipe organ industry.

Not only do we manufacture equipment, but also take great pride in providing comprehensive field servicing, catering for most types of organ blower and humidifier. We have an experienced team of service engineers, who operate from our South of England facilities, but, happily travel anywhere in the country.

By enrolling in one our Service Agreements you will be covered for a pre-determined number of service visits for your equipment, by one of our experienced engineers. The service visits are automatically arranged and completed at the same pre-arranged periods every year to suit your convenience (commonly 2 visits per annum). A service report will be left giving additional valuable advice and recommendations, if required, effectively providing an efficient monitoring system.

What are the real benefits you gain from a Watkins and Watson service agreement?

• Greatly reduces the risk of costly breakdowns, especially important on older equipment where replacement parts could be obsolete.
• Extends the working life of your blowing and humidification equipment and improves reliability.
• Ensures equipment is running to its maximum efficiency.
• Anticipate potential problems due to the frequent monitoring.
• Repairs can often be dealt with during routine service visits, thus reducing or avoiding future costs.
• Sterilisation to help guard against legionella in organ humidifiers.
• Helpline to Technical advice & back up

Working towards a sustainably future for us all we go to great length to group customer’s requirements together to minimize traveling, where possible to do so. Furthermore, where the need for tools and equipment is minimal, customers within large urban areas may find one of our engineers arriving by bicycle (Don’t worry, they won’t have cycled all the way from home!). This is an experiment being carried out in some congested urban areas to both facilitate travel, eliminate parking problems, and, obviously lower our overall carbon footprint.

Give yourself peace of mind. Please call our Service Department on 01202 679920, or email us at info@watkinsandwatson.co.uk, for further information without obligation.